Portable vs. Segment: Which Is The Right Tool for You?

In 2024, data engineers are automating common data pipelines by using ETL tools to replicate data from disparate business applications into their cloud data warehouse for analytics.

With more data sources than ever, you've likely already encountered two of the leading ETL solutions -- Portable and Segment.

In this comparison, we'll walk you through the pros and cons of the two platforms. We'll outline the functionality and the pricing models for each platform and even offer a simple framework to understand when to use each platform for data management.

Do You Really Need A Data Integration Tool?

The two most common use cases for data integration tools are 1) analytics and 2) automation.

Data integration solutions make it simple to extract data from APIs, databases, and files to then load the data into your data warehouse for business intelligence.

When using data for analytics use cases, data engineers leverage an ETL tool to load data from SaaS applications into Snowflake, Google BigQuery, Amazon Redshift, PostgreSQL, or SQL Server. From there, teams can build dashboards for better corporate decision-making.

On the other hand, automation use cases involve replacing manual tasks with real-time, automated workflows that sync data from one data source to another business application in a low-code or no-code manner.

If you're reading this guide, you have likely already identified a use case for data, and now you're wondering - How do I get data integrated from my business applications into my data warehouse or data lake for analytics?

There are few solutions as well known as Portable and Segment for easy-to-use no-code connectors.

Who Can Benefit From No-Code Data Ingestion?

The short answer? Every business intelligence team.

Historically, ETL was difficult. You would need to hire data engineers, write code, and deploy a solution on-premises. Only then, could your team centralize the various data sources from across your enterprise into an analytics environment. There were early data integration platforms like Talend and Informatica that helped, but they weren't intuitive, had to be deployed on-premises, and the pricing was entirely tailored to enterprises.

In 2024, things have changed. No-code and low-code ETL and ELT tools make it simple to orchestrate workflows that move data from APIs, SaaS applications, databases, and files to your cloud data warehouse with minimal overhead. Instead of spending countless hours writing code, data teams can now use pre-built connectors to extract and load data for analytics and automation.

It doesn't matter if you're a small business building dashboards, or a large enterprise working with big data, navigating HIPAA, implementing data governance best practices, and training machine learning models. Everything starts with finding a simple way to ETL data into your data warehouse or data lake.

So, how does your data team benefit from an ETL tool?

You save the headaches and pain of building data pipelines (goodbye python, hello SQL), and instead, tap into pre-built connectors to extract data from hundreds of sources across your enterprise.

Data from collaboration tools (Microsoft 365, Asana, ClickUp), CRM systems (Salesforce, HubSpot), ERP platforms (NetSuite, Oracle), and email service providers (MailChimp, ActiveCampaign) can all be centralized without writing a single line of code.

Does your team love to code?

Great! Spend your time writing SQL, building dashboards, running machine learning models, and implementing best-in-class data governance frameworks. With ETL tools, you can free up your team to build data products instead of re-inventing the same data pipeline that every other business intelligence team is already leveraging.

How Does An ETL Solution Help?

ETL platforms like Portable and Segment help business intelligence teams in three ways:

  1. Self-service data extraction. With hundreds of pre-built data connectors to common SaaS applications and databases, both platforms make data replication simple.

  2. Ready-to-query schemas for orchestration and data transformation. By syncing data into the warehouse, no-code solutions can be integrated with open source orchestration and transformation tools like Airflow and DBT to build data models, execute DAGs, and orchestrate complex pipelines.

  3. Low maintenance data pipelines. Leveraging an out-of-the-box solution allows your data engineers to analyze data without having to worry about rate limits, errors, hardware failures, and scaling issues. Vendors like Portable and Segment offer a simple, low-maintenance solution.

Now, let's first dig deeper into Portable.

Portable: Deep-Dive Summary: Pros and Cons

Portable is an ELT tool purpose-built for the long-tail of business applications.

A Portable subscription includes several capabilities, including:

  1. 300+ data source connectors
  2. Support for the major data warehouses as destinations
  3. Unlimited data volumes
  4. Free development of new data sources
  5. Email and Slack notifications
  6. Hands-on support and maintenance

Portable: Pros

300+ no-code connectors that you can't find with other ELT vendors. Portable exclusively focuses on the long-tail of business applications that aren't supported by other data integration tools.

Free connector development. Unlike other ELT vendors, Portable builds connectors on-demand for clients. In addition to 300+ off-the-shelf connectors, Portable will build new connectors on-demand as you need them.

Hands on support. APIs break and issues arise. Portable provides a turnkey solution for analytics teams to move data without worrying about issues when things go wrong. The Portable team is on-call when things break, so you don't have to worry.

Pricing is simple and straightforward. Instead of pricing with credits, rows, or custom mechanisms, Portable's pricing model is simple. Flat rate pricing per data flow with unlimited data volumes included. Stop worrying about credits and data volumes, and get back to writing SQL and building dashboards.

Portable: Cons

Portable doesn't offer the largest data sources most teams need when they get started with analytics.

Portable doesn't focus on databases as sources or the biggest business applications (Salesforce, QuickBooks, etc.).

Instead, as data teams grow, they get more requests for bespoke integrations - HR platforms, eCommerce tools, marketing systems, etc. - and Portable provides a unique catalog of long-tail integrations for these specific scenarios.

And the best part is that Portable DOES NOT CHARGE ON DATA VOLUMES.

The price you sign up for is the price you'll pay. With other ELT tools, costs add up quickly, and are almost impossible to forecast.

Segment: Deep-Dive Summary: Pros and Cons

Segment is a data integration solution for customer data.

A Segment subscription includes several capabilities, including:

  1. 75+ data sources
  2. Native data collection from websites and mobile apps
  3. Real-time data routing to destinations like Facebook, Google, and Amplitude
  4. Audience building and customer journey tooling for marketing teams

Segment: Pros

Real-time routing of data to advertising and marketing destinations (similar to Reverse ETL capabilities)

Broad suite of customer data related sources and destinations

Native data collection to create data from website and mobile app events

Segment: Cons

Built for marketers instead of data teams

Limited support for non-marketing related sources

Data from sources is typically limited to customer data

Now that we've outlined the pros and cons of the two platforms, let's analyze Portable as a Segment alternative, and Segment as a Portable alternative.

Portable vs. Segment - Feature Comparison

It is important to dig into the true capabilities of the platforms we are considering. Let's dive into the features, functionality and pricing of the two platforms.

Pre-Built Source Connectors

One of the most important criteria for selecting an ETL tool is whether or not the product supports the data sources you need.

Most vendors don't build many new data sources each year, so when you consider the offering, you're really purchasing access to the connectors they already have in their catalog. Breadth of connectors is a strong proxy for a vendor's ability to help your analytics team centralize data.

Portable provides access to 300+ data sources out-of-the-box. With a catalog larger than most other ETL tools, it's easy to connect the sources you need to your analytics environment of choice.

Uniquely, Portable focuses on long-tail business applications. This means that the connectors in Portable's catalog are hard-to-find and are great for augmenting your primary ELT vendor for the no-code connectors you need as your responsibilities expand.

Segment offers 75+ prebuilt connectors to data sources, and hundreds of destinations. Because Segment is a CDP built for marketers, the prebuilt connectors are primarily focused on sources that manage and store customer data.

Custom Connector Development

When your team needs a new connector, you NEED the connector.

It's important to understand how both data integration platforms will help in these scenarios. Do they ask you to write code? To maintain the connector? To fix things when they break?

Portable specializes in developing new ELT connectors on-demand for clients.

It's simple to request a new data source, and most connectors are developed in hours or days. Development is free, and you can even try the connectors without even entering a credit card. If there are ever issues, the Portable team is on-call and will get things fixed as quickly as possible.

Segment offers a simple way to create data from your website or mobile app; however, the platform does not offer a simple solution to extract data from custom applications that are not supported out-of-the-box.

Pricing & Plans

Let’s now compare the pricing of Portable vs. Segment. There are both similarities and differences to be aware of.

Portable's pricing model is focused on simplicity. It's easy to understand, easy to forecast, and easy to get started.

  1. Anyone can get started for free with no credit card required
  2. Manually synced data flows are free. You can try all of the connectors without paying a dime
  3. Scheduled data flows have simple to understand FIXED PRICES with UNLIMITED DATA VOLUMES
  4. You can pay monthly, or annually, and cancel any time

Segment charges primarily on the number of visitors per month.

  1. Free: Includes 1,000 visitors/month and 2 sources
  2. Team: Starts at $120/month and includes 10,000 visitors/month, unlimited sources, and 1 data warehouse destination
  3. Business: Custom pricing and includes custom volumes, marketing tooling, data governance, roles & permissions, personalized customer experiences, and HIPAA-eligibility

Maintenance & Support

Data integrations are living, breathing organisms. They evolve, they break, and they cause chaos with your queries and dashboards when they do.

It's critical to understand how both ETL vendors will support you when things go wrong, and what functionality each platform has in place for alerting, monitoring, and connector maintenance.

Portable's product includes automated retries, error handling, and rate limit management as well as email and Slack notifications. If a data flow fails, the Portable support team is directly looped in to troubleshoot the issue and offer the lowest effort solution for your to get your data back up and running quickly.

Segment is a self-service product built for engineering teams and marketing teams. Support is mostly self-service via documentation and help center articles unless you are on the enterprise tier.

Now that we've outlined what each brand offers, let's quickly recap the takeaways.

Portable or Segment? What's The Best Option?

Choosing an ETL solution is an important decision that you need to make based on your own specific needs.

We've outlined the pros and cons of both Portable and Segment to help frame out the scenarios in which each solution makes sense.

At Portable we focus our efforts on a customer-first culture, a try-before-you-buy business model, and hands on support when things go wrong.

There's no downside to exploring our connector catalog, or even requesting the connector that's at the top of your backlog.