SurveySparrow
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BigQuery

SurveySparrow Data Integration with BigQuery

With Portable, integrate SurveySparrow data with your BigQuery warehouse in minutes. Access your omnichannel experience management platform data from BigQuery without having to manage cumbersome ETL scripts.

The Two Paths to Connect SurveySparrow to Google BigQuery

There are two ways to sync data from SurveySparrow into your data warehouse for analytics.

Method 1: Manually Developing a Custom Data Pipeline Yourself

Write code from scratch or use an open-source framework to build an integration between SurveySparrow and BigQuery.

Method 2: Automating the ETL Process with a No-Code Solution

Leverage a pre-built connector from a cloud-hosted solution like Portable.

How to Create Value with SurveySparrow Data

Teams connect SurveySparrow to their data warehouse to build dashboards and generate value for their business. Let’s dig into the capabilities SurveySparrow exposes via their API, outline insights you can build with the data, and summarize the most common analytics environments that teams are using to process their SurveySparrow data.

Extract: What Data Can You Extract from the SurveySparrow API?

SurveySparrow is a omnichannel experience management platform used for managing surveys across multiple platform and manage tickets while providing analytics.

To help clients power downstream analytics, SurveySparrow offers an application programming interface (API) for clients to extract data on business entities. Here are a few example entities you can extract from the API:

  • Survey
  • Contacts
  • Response
  • Contact lists
  • Questions
  • Variables
  • Channels
  • Survey folder
  • Email theme
  • Webhooks
  • Users
  • Teams
  • Roles

You can visit the SurveySparrow API Documentation to explore the entire catalog of available API resources and the complete schema definition for each.

As you think about the data you will need for analytics, don’t forget that Portable offers no-code integrations to other similar applications.

Regardless of the SaaS solution you use, it’s important to find a omnichannel experience management platform with robust data available for analytics.

Load: Which Destinations Are Best for Your SurveySparrow ETL Pipeline?

To turn raw data from SurveySparrow into dashboards, most companies centralize information into a data warehouse or data lake. For Portable clients, the most common ETL pipelines are:

  1. SurveySparrow to Snowflake Integration
  2. SurveySparrow to Google BigQuery Integration
  3. SurveySparrow to Amazon Redshift Integration
  4. SurveySparrow to PostgreSQL Integration
Common Data Warehouses
Common Data Warehouses

Once you have a destination to load the data, it’s common to combine SurveySparrow data with information from other enterprise applications like Jira, Mailchimp, HubSpot, Zendesk, and Klaviyo.

From there, you can build cross-functional dashboards in a visualization tool like Power BI, Tableau, Looker, or Retool.

Develop: Which Dashboards Should You Build with SurveySparrow Data?

Now that you have identified the data you want to extract, the next step is to plan out the dashboards you can build with the data.

As a process, you want to consume raw data, overlay SQL logic, and build a dashboard to either 1) increase revenue or 2) decrease costs.

Replicating SurveySparrow data into your cloud data warehouse can unlock a wide array of opportunities to power analytics, automate workflows, and develop products. The use cases are endless.

Now that we have a clear sense of the insights we can create, let’s compare the process of developing a custom SurveySparrow integration with the benefits of using a no-code ETL solution like Portable.

Method 1: Building a Custom SurveySparrow ETL Pipeline

To build your own SurveySparrow integration, there are three steps:

  1. Navigate the SurveySparrow API documentation
  2. Make your first API request
  3. Turn an API request into a complete data pipeline

Let’s walk through the process in more detail.

How to Interpret SurveySparrow’s API Documentation

When reading API documentation, there are a handful of key concepts to consider.

Authentication

There are many common authentication mechanisms. OAuth 2.0 (Auth Code and Client Credentials), API Keys, JWT Tokens, Personal Access Tokens, Basic Authentication, etc. For SurveySparrow, it’s important to identify the authentication mechanism and how best to incorporate the necessary credentials into your API requests.

SurveySparrow uses an API token which needs to be sent on every request under the header 'Authorization: Bearer {token}'

Resources

It’s important to identify the SurveySparrow API endpoints you want to use for analytics. Most APIs offer a combination of GET, POST, PUT, and DELETE request methods; however, for analytics, GET requests are typically the most useful. At times, POST requests can be used to extract data as well.

For SurveySparrow, the contacts endpoint is a great place to get started.

Request Parameters

For each API endpoint you would like to use for analytics, you need to understand the method (GET, POST, PUT, or DELETE) and the URL, but there are other considerations to take into account as well. You should look out for pagination mechanics, query parameters, and parameters that are added to the request path.

SurveySparrow uses page and limit parameters for pagination.

SurveySparrow endpoints use an id as path parameter for the resources being queried.

How Do You Call the SurveySparrow API? (Tutorial)

  1. Follow the instructions above to read the SurveySparrow API documentation
  2. Identify and collect your credentials for authentication
  3. Pick the API resource you want to pull data from
  4. Configure the necessary parameters, method, and URL to make your first request (e.g. with curl or Postman)
  5. Add your credentials and make your first API call . Here is an example request using curl (without real credentials):
curl --request GET      
--url https://api.surveysparrow.com/v1/contacts      
--header  'Authorization: Bearer your-surveysparrow-access-token' 

How Do You Maintain a Custom SurveySparrow to BigQuery ETL Pipeline?

Making a call to the SurveySparrow API is just the beginning of maintaining a complete custom ETL pipeline.

Here is a getting-started guide to building a production-grade pipeline for SurveySparrow:

  • For each API endpoint, define schemas (which fields exist and the type for each)
  • Process the API response and parse the data (typically parsing JSON or XML)
  • Handle and replicate nested objects and custom fields
  • Identify which SurveySparrow fields are primary keys and which keys are required vs. optional
  • Version control your changes in a git-based workflow (using GitHub, GitLab, etc.)
  • Handle code dependencies in your toolchain and the upgrades that come with each
  • Monitor the health of the upstream API, and —when things go wrong— troubleshoot via the status page, reach out to support, and open tickets
  • Handle error codes (HTTP error codes like 400s, 500s, etc.)
  • Manage and respect rate limits imposed by the server

We won’t go into detail on all of the items above, but rate limits are a great example of the complexity found in a production-grade data pipeline.

SurveySparrow has no official information about rate limits

If you don’t respect rate limits, and if you can’t handle server responses (like 429 errors with a Retry-After header), your pipeline can break, and analytics can become out-of-date.

What Are the Drawbacks of Building the SurveySparrow ETL Pipeline Yourself?

You can probably tell at this point that there is a lot of work that goes into building and maintaining an ETL pipeline from SurveySparrow to your data warehouse.

If you want less development work, faster insights, and no ongoing responsibilities, you should consider a cloud-hosted ETL solution.

Let’s walk through the setup process for a no-code ETL solution and its benefits.

Method 2: Using a No-Code SurveySparrow ETL Solution

No-code ETL solutions are simple. Vendors specialize in building and maintaining data pipelines on your behalf. Instead of starting from scratch for each integration. Companies like Portable create connector templates that can be leveraged by hundreds or thousands of clients.

Step-By-Step Tutorial for Configuring Your SurveySparrow ETL Pipeline

Off-the-shelf ETL tools offer a no-code setup process. Here are the instructions to connect SurveySparrow to your cloud data warehouse with Portable.

  1. Create an account (no credit card required)
  2. Add a source —search for and select SurveySparrow
  3. Authenticate with SurveySparrow using the instructions in the Portable console
  4. Select BigQuery and authenticate
  5. Set up a flow connecting SurveySparrow to your analytics environment
  6. Run your flow to replicate data from SurveySparrow to your warehouse
  7. Use the dropdown to set your data flow to run on a cadence

What Are the Benefits of Using Portable for SurveySparrow ETL?

No-Code Simplicity

Start moving SurveySparrow data in minutes. Save yourself the headaches of reading API documentation, writing code, and worrying about maintenance. Leave the hassle to us.

Easy to Understand Pricing

With predictable, fixed-cost pricing per data flow, you know exactly how much your SurveySparrow integration will cost every month.

Fast Development Speeds

Access lightning-fast connector development. Portable can build new integrations on-demand in hours or days.

Hands-On Support

APIs change. Schemas evolve. SurveySparrow will have maintenance issues and errors. With Portable, we will do everything in our power to make your life easier.

Unlimited Data Volumes

You can move as much data from SurveySparrow to Google BigQuery as you want without worrying about usage credits or overages. Instead of analyzing your ETL costs, you should be analyzing your data.

Free to Get Started

Sign up and get started for free. You don’t need a credit card to manually trigger a data sync, so you can try all of our connectors before paying a dime.

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